Location. Welcome by Paul at desk. Availability of food on site. Pool and gym. Airport shuttle service.
Emma
juli 2022
Breakfast service in the room was on time and hot. The towels were clean and soft. The bed was well made. Little touches were much appreciated eg folded toilet paper on the toilet roll, a message card from the person attending to the room
Mary
september 2023
The IBIS was booked out, so opted for the more expensive Pullman. And it's worth it — gets your holiday off on the right foot. The restaurant in the hotel was great (last order at 9PM). Check-in was a breeze (the IBIS had a queue when I walked past). The hotel offers an $8 (per seat) shuttle to the international airport — which is fine — I was anticipating a free one, or instructions on how to use the domestic airports free transfer. You can easily walk to the Pullman from the domestic — there is signage outside that directs you to the air bridge walkway. The staff was great.
N1cks
september 2023
Service was great. Eleanor, I think it was, seemed to love her job and was warm and engaging. The room was fitted out tastefully - really loved the thick carpets. Bed was comfortable. Fluffy robes. What more do you need?
Paul
september 2023
Staff were efficient, helpful and friendly Location - 5 min walk from Brisbane Domestic Terminal Rooms - clean, modern and well appointed, 50 inch TV, USB outlets by beds Pool - good size outdoor pool Breakfast.- nice continental/cooked buffet, smoothies and juices Online compendium and room service menu
Dlhansen
mars 2023
Nick at the bar was incredible - please pass on our thanks to him, he really made our stay. He is friendly, professional and just has a way to make you feel special. You can tell he takes so much pride in his workspace and making it his own. His service is impeccable. We were staying at the hotel for a night before our international flight back to Canada having just come from the Hayman island resort, I can tell you that Nick's service was well and truly 10000% better than any of the service we had received at our prior hotel. It was a breath of fresh air. Thank you, Nick!
Amy
juli 2023
Excellent friendly reception staff, very pleasant room and efficient follow-through on bookings/requests (eg. wake-up call and shuttle bus booking). Beds were very comfortable and the room was very quiet.
Chris
juni 2023
It was our last night in Australia celebrating our wedding anniversary. Hotel did a simple and lovely decoration with chocolates for my little girl and free cocktails for hubby and myself.
Siow
juli 2023
Very friendly staff, easy check in and check out, close to airport, excellent club sandwich from room service. I didn't use the pool or gym as I was only there for a very short stay between flights.
Nerida
september 2023
Having 2 rooms together, and being able to go for a swim, but missed having a spa after to warm up! Having the towels and room down by pool was a great idea. The staff were lovely and helpful.
Collette
maj 2023